Your computer network is at the heart of your company. For your business to succeed, you need to keep your network running smoothly. Any problems must be dealt with quickly and with minimum disruption.

You need real expertise in depth to do this. That’s where we come in.

Our IT department offer computer network support services specially tailored to the needs of the small or medium business sectors.

We have provided support services for 14 years and we know exactly what we are doing, our Technical Consultants are all qualified, friendly and keen to help. Support is only part of what Nouveau Solutions does, we also provide complete solutions that run businesses, from telephony to deploying CRM solutions, from software development to email platforms. We know how critical your computer systems are to the business and we respond as if they were our own problems.

We understand that no support situation is the same, so with this in mind our team of professional yet friendly consultants can provide flexible Support and Managed Services which are structured to your companys individual needs.

Support from Nouveau Solutions offers you so much more than the traditional contracts offered by other companies. We know that the time you spend internally trying to rectify IT issues is costing you time, money and hassle, we take that pain away.

· All the hardware components and labour to carry out a repair (no additional charges)

· Support for the Servers, Workstations, Operating Systems, Email, Internet, Firewall and Network.

· Telephone support.

· Remote support via VPN connection.

· On-site support.

· Pro-active alerting and monitoring on your critical pieces of equipment.

· Fully qualified and friendly engineers

Two typical support services we offer are Premier and Premier Plus (for further details please visit our website under maintenance and support)these are completely configurable to your companys individual needs. For example our standard 8:30am – 5:30pm call window may not suit all companies as some office opening times might be 8am until 7pm. If these are the times you need us to be available in case you or another employee has a problem we will make our helpdesk available for you to use between those times.

Please contact Steve Mason on 0118 918 6817 or email steve.mason@nouveau.co.uk to arrange a FREE NO OBLIGATION maintenance and support proposal regarding your current hardware and software solutions.

www.nouveau.co.uk



URL: www.nouveau.co.uk
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